Account
How to delete
your account
You can permanently delete your ASAP Safety account at any time. You can request deletion from this web page even if you no longer have the app installed or cannot access your device.
Request account deletion from the web
To start a deletion request without using the app, email us at contact@asapsafety.nl from the email address linked to your ASAP Safety account. If you registered with a phone number or username, include that too so we can find and verify your account.
- Use the subject line Account deletion request.
- Do not send your password or verification codes.
- We will verify your identity before deleting the account.
- After verification, your account and associated personal data are permanently deleted from our servers within 30 days.
Delete from the app
Open the ASAP Safety app
Make sure you are logged into the account you want to delete.
Go to your Profile
Tap the person icon in the bottom-right corner of the navigation bar to open your profile.
Scroll down to "Delete account"
Scroll to the bottom of the profile screen and tap "Delete account" (or "Verwijder account" in Dutch).
Confirm the deletion
A confirmation dialog will appear. Tap Confirm to permanently delete your account. This action cannot be undone.
What gets deleted
When you delete your account, the following data is permanently removed from our servers within 30 days:
Your profile
Name, email, username, phone number, profile photo
Location history
All SOS session and check-in location data
Safety Circles
Your circles and contact relationships
Push token
Your device notification token
Session history
Records of past SOS sessions and check-ins
Need help?
If you have questions about account deletion, data retention, or verification, contact us directly.
contact@asapsafety.nl